Outage in DocuSign
Customers in Asia may experience issues accessing and logging into eSign (DIRCA-2840)
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
DocuSign NA2 DocuSign AU DocuSign CA DocuSign NA4 DocuSign NA3 DocuSign DEMO DocuSign JP DocuSign NA1 DocuSign EULatest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 06/24/2025 09:18AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
INVESTIGATING
about 12 hours ago - at 06/24/2025 08:55AM
We are continuing to investigate this issue.
INVESTIGATING
about 12 hours ago - at 06/24/2025 08:55AM
We are currently investigating this issue.
Latest DocuSign outages
CA/AU Prod eSign: users may not be receiving Connect events (DIRCA-2847) - about 1 hour ago
DEMO eSign: Users may experience latency or errors when navigating the site (DIRCA-2836) - about 6 hours ago
EU eSign: Some users may experience increased latency or errors when sending, signing or using connect (DIRCA-2821) - 4 days ago
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