Outage in DocuSign
CA/AU Prod eSign: users may not be receiving Connect events (DIRCA-2847)
Resolved Minor
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Outage Details
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 06/24/2025 08:35PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
about 7 hours ago - at 06/24/2025 08:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 8 hours ago - at 06/24/2025 07:32PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 9 hours ago - at 06/24/2025 07:07PM
We are currently investigating this issue.
Latest DocuSign outages
DEMO eSign: Users may experience latency or errors when navigating the site (DIRCA-2836) - about 13 hours ago
Customers in Asia may experience issues accessing and logging into eSign (DIRCA-2840) - about 19 hours ago
EU eSign: Some users may experience increased latency or errors when sending, signing or using connect (DIRCA-2821) - 4 days ago
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