Outage in DocuSign
NA PROD IAM: Users may experience latency in Document Extraction in Navigator (DIRCA-2880)
Resolved Minor
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Outage Details
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 07/03/2025 04:58AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-07-01 7:00 PM UTC until 2025-07-03 04:36 AM UTC.
MONITORING
about 14 hours ago - at 07/03/2025 04:40AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 15 hours ago - at 07/03/2025 04:34AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 15 hours ago - at 07/03/2025 03:56AM
We are currently investigating this issue.
Latest DocuSign outages
EU Prod eSign: Some users maybe experiencing issues with sending/signing/API (DIRCA-2868) - 6 days ago
eSign EU Customers may experience latency singing documents and using the Rest API (DIRCA-2861) - 7 days ago
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