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Outage in DocuSign

Some eSign Demo customers may experience high latency related to core features which includes sending and signing documents (DIRCA-3634)

Resolved Minor
October 21, 2025 - Started 5 months ago - Lasted 14 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
DocuSign DEMO

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/21/2025 01:40AM

The incident has been resolved. eSign Demo customers should no longer be experiencing latency related to core features.

Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced latency from 2025-10-21 12:34 AM UTC until 2025-10-21 1:33 AM UTC.

IDENTIFIED 5 months ago - at 10/21/2025 01:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 10/21/2025 01:26AM

We are currently investigating this issue.

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