Rooms, Workspaces, and all Docusign add-ins available on Microsoft AppSource are currently unavailable due to an Azure outage (DIRCA-3689)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-10-29 04:00 PM UTC to 2025-10-29 11:42 PM UTC.

Rooms and Workspaces are now operating within normal expectations. We are monitoring improved plugin performance

As Microsoft improves available capacity, we are starting to see intermittent success for customers utilizing Rooms and Workspaces. Plugins are starting to succeed as well.

Microsoft reports they are starting to see recovery on some products, however Rooms, Workspaces, and add-ins remain inaccessible for our customers. Microsoft reports a 2-4 hour window for full recovery. We continue to investigate alternative strategies

Microsoft reports some recovery being seen and also continues to work on completing their change roll back

Microsoft continues to work on rolling back their changes in the environment

Microsoft is working to rollback a change in their environment

We are continuing to work with Microsoft

Customers will be unable to access Rooms, Workspaces, and all Docusign add-ins available on Microsoft AppSource due to a Microsoft Azure outage