Outage in DocuSign

Delays in Email Notifications (DIRCA-3834)

Resolved Minor
November 19, 2025 - Started about 23 hours ago - Lasted about 19 hours
Official incident page

Incident Report

Customers may be experiencing delays with receiving Email notifications, these notifications will eventually process but our engineering teams are currently engaged and are investigating this delay.
Components affected
DocuSign EU

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/20/2025 06:43PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

INVESTIGATING about 23 hours ago - at 11/19/2025 11:17PM

Customers may be experiencing delays with receiving Email notifications, these notifications will eventually process but our engineering teams are currently engaged and are investigating this delay.

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