Outage in DocuSign
Users may experience reporting data delays DIRCA-4177
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
DocuSign NA21Need to monitor DocuSign outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 01/24/2026 11:55PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 01/24/2026 09:20PM
We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information.
IDENTIFIED
12 days ago - at 01/23/2026 02:07AM
We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information.
IDENTIFIED
12 days ago - at 01/23/2026 12:07AM
The issue has been identified and a fix is being scheduled.
INVESTIGATING
12 days ago - at 01/22/2026 11:31PM
We are currently investigating this issue.
Latest DocuSign outages
A Subset of Customers May Experience Issues Accessing Insight Product (Incident 4256) - about 13 hours ago
Customers may observe degradation (DIRCA-4253) - about 23 hours ago
Customers may observe degradation (DIRCA-4253) - 1 day ago
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