Outage in DocuSign
Customers may experience intermittent latency and errors in Navigator (Incident 4748)
Resolved MinorIncident Report
Summary AI Generated
DocuSign customers experienced intermittent latency and errors when using Navigator across the NA4 and NA2 regions for 7.8 hours. The issue was identified and a fix was implemented by engineering teams. The incident has been fully resolved.
We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/23/2026 11:10PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 04/23/2026 09:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/23/2026 07:37PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/23/2026 06:35PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/23/2026 05:40PM
More engineering teams have been engaged to triage this error and investigation is continuing.
INVESTIGATING
4 days ago - at 04/23/2026 04:44PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/23/2026 03:27PM
We are currently investigating the issue.
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User Membership Group Update Delays (Incident 4672) - 18 days ago
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