Outage in DocuSign
Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
Resolved MinorIncident Report
Summary AI Generated
DocuSign customers experienced errors when previewing and sending envelopes through the DocuSign App Launcher integrated with Salesforce. The issue affected the Salesforce integration component and prevented normal envelope operations. The problem was identified and resolved within 29 minutes.
We are currently investigating this issue.
Components affected
DocuSign SalesforceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/23/2026 08:41PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
IDENTIFIED
4 days ago - at 04/23/2026 08:27PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/23/2026 08:14PM
We are currently investigating this issue.
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