Outage in DocuSign
Users may experience document report failures and loading delays in the EU11 and EU21 sites (incident 4863)
Resolved MinorIncident Report
Summary AI Generated
DocuSign users in the EU11 and EU21 sites experienced document report failures and loading delays for 1.3 hours. The issue was identified and a fix was implemented, with the incident fully resolved after monitoring confirmed the solution was effective.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 05/14/2026 08:03PM
This incident has been resolved.
MONITORING
30 days ago - at 05/14/2026 07:54PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
30 days ago - at 05/14/2026 07:23PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
30 days ago - at 05/14/2026 06:45PM
We are currently investigating this issue.
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