Outage in DocuSign
AU Site Outage (Incident 4840)
Resolved MajorIncident Report
Summary AI Generated
DocuSign's AU site experienced a major outage lasting 1.3 hours, preventing users from accessing the website and generating "Server Request Error: Could not load settings" messages. The service team implemented a mitigation and monitored the results before fully resolving the incident.
We are currently investigating this issue.
Components affected
DocuSign AUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/08/2026 03:24AM
This incident has been resolved.
MONITORING
3 days ago - at 05/08/2026 03:03AM
We have implemented a mitigation and are monitoring the results.
INVESTIGATING
3 days ago - at 05/08/2026 02:35AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/08/2026 02:09AM
We are currently investigating this issue.
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