Outage in DocuSign
Some customers may experience latencies sending and signing in EU (Incident-4915)
Resolved MinorIncident Report
Summary AI Generated
DocuSign experienced latency issues affecting customers sending and signing documents in the EU region. The service disruption impacted European users' ability to perform core DocuSign functions efficiently. The incident was resolved after approximately 1.6 hours of investigation and remediation efforts.
We are currently investigating the issue.
Components affected
DocuSign EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/19/2026 02:36PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
INVESTIGATING
2 days ago - at 05/19/2026 01:30PM
We are continuing to investigate the issue.
INVESTIGATING
2 days ago - at 05/19/2026 12:59PM
We are currently investigating the issue.
Latest DocuSign outages
Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902) - 3 days ago
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