Outage in DrFirst

STAGING ONLY - Pharmacy Network - Prescribing

Resolved Minor
April 04, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue with our 3rd party pharmacy network vendor which is impacting our Staging environment. As a result, messages sent in the staging environment are currently failing. We are actively working with our 3rd party vendor to address this issue. **We are not aware of any Production impact at this time**
Components affected
DrFirst Pharmacy Network - Prescribing
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/04/2024 05:25PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 04/04/2024 04:50PM

Our third-party vendor is actively investigating the issue affecting the delivery of messages to our staging environment. We appreciate your patience during this time, and we are committed to providing you with regular updates as soon as they become available.

INVESTIGATING 9 months ago - at 04/04/2024 03:19PM

Our third-party vendor is actively investigating the issue affecting the delivery of messages to our staging environment. We appreciate your patience during this time, and we are committed to providing you with regular updates as soon as they become available.

INVESTIGATING 9 months ago - at 04/04/2024 02:19PM

Our third-party vendor is actively investigating the issue affecting the delivery of messages to our staging environment. We appreciate your patience during this time, and we are committed to providing you with regular updates as soon as they become available.

INVESTIGATING 9 months ago - at 04/04/2024 01:18PM

We have identified an issue with our 3rd party pharmacy network vendor which is impacting our Staging environment. As a result, messages sent in the staging environment are currently failing. We are actively working with our 3rd party vendor to address this issue.

**We are not aware of any Production impact at this time**

Latest DrFirst outages

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Intermittent Performance Issues with Rcopia - 6 days ago
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