Outage in DrFirst
Third-Party Incident - EPCS IDP (Experian/ID.me)
Resolved Major
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Outage Details
Customers may experience issues accessing ID.Me. We are working with our partner and will keep this page updated.
Components affected
DrFirst EPCS IDP (Experian/ID.me)Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/12/2024 12:49AM
This incident has been resolved.
MONITORING
10 months ago - at 07/11/2024 09:41PM
Per ID.me, a fix has been implemented and the ID.me team is monitoring the results.
IDENTIFIED
10 months ago - at 07/11/2024 08:54PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 07/11/2024 08:29PM
Per ID.me, the issue has been identified to be related to a database platform event and the team is working to resolve the issue.
INVESTIGATING
10 months ago - at 07/11/2024 07:33PM
Customers may experience issues accessing ID.Me. We are working with our partner and will keep this page updated.
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