Outage in DrFirst

PDMP Third-Party Incident for Tennessee

Resolved Major
October 11, 2024 - Started 4 months ago - Lasted 26 days
Official incident page

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Outage Details

Customers using Rcopia may experience issues accessing PDMP Patient Reports for the state Tennessee. We are working with our partner and will keep this page updated with the current status.
Components affected
DrFirst PDMP
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/06/2024 03:15PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 11/06/2024 02:52PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/04/2024 02:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 11/01/2024 06:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/31/2024 03:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/29/2024 06:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/28/2024 01:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/25/2024 01:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/24/2024 01:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/23/2024 01:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/21/2024 02:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/18/2024 01:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 10/16/2024 04:59PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/15/2024 03:02PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/14/2024 02:58PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/11/2024 09:32PM

Customers using Rcopia may experience issues accessing PDMP Patient Reports for the state Tennessee. We are working with our partner and will keep this page updated with the current status.

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