Outage in DrFirst

Intermittent Performance Issues - Third-Party Vendor Services Pharmacy Network - Prescribing

Resolved Minor
November 04, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/04/2024 09:59PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/04/2024 09:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/04/2024 08:44PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 11/04/2024 08:20PM

Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.

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