Outage in DrFirst

Slowness with Rcopia

Resolved Minor
December 16, 2024 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that some customers may be experiencing slowness with Rcopia at this time. Prescriptions are sending. Our engineers are aware and working to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/16/2024 09:06PM

This incident has been resolved.

MONITORING 5 days ago - at 12/16/2024 08:29PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 12/16/2024 07:56PM

We are aware that some customers may be experiencing slowness with Rcopia at this time. Prescriptions are sending.
Our engineers are aware and working to resolve this as soon as possible.

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