Outage in DrFirst

Performance Issues with Phone Support (Support Services)

Resolved Minor
December 19, 2024 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

DrFirst Support Phone system may not be accessible for some customers at the moment due to a 3rd Party incident. We are currently investigating this issue with our vendor and will provide an update as soon as possible. Please log any support request via help.drfirst.com Thank you for your patience.
Components affected
DrFirst Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 04:03PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 12/19/2024 03:18PM

DrFirst Support Phone system may not be accessible for some customers at the moment due to a 3rd Party incident. We are currently investigating this issue with our vendor and will provide an update as soon as possible.

Please log any support request via help.drfirst.com

Thank you for your patience.

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