Outage in DrFirst
Performance Issues with Help Center & Ticket Portal (Support Services)
Resolved Minor
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Outage Details
Our third party support vendor is currently experiencing issues with Messaging/Chat at this time. We are working to resolve the issue with them directly and will keep this page updated. In the meantime, we suggest opening a support ticket if you need assistance.
Components affected
DrFirst Help Center Messaging/ChatLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/21/2025 09:27PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/21/2025 07:56PM
Our third party support vendor is currently experiencing issues with Messaging/Chat at this time. We are working to resolve the issue with them directly and will keep this page updated. In the meantime, we suggest opening a support ticket if you need assistance.
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