Outage in DrFirst

MedHx Companion users may receive duplicate emails

Resolved Minor
April 04, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor DrFirst outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DrFirst, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an issue where MedHx Companion users may receive duplicate emails. Our team is actively investigating the issue and working with the email services to restore normal delivery times as quickly as possible.
Components affected
DrFirst MedHx
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 09:20PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/04/2025 07:31PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/04/2025 07:10PM

We are currently experiencing an issue where MedHx Companion users may receive duplicate emails. Our team is actively investigating the issue and working with the email services to restore normal delivery times as quickly as possible.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook