Outage in DrFirst

Intermittent Performance Issues - Pharmacy Network - Prescribing

Resolved Minor
April 13, 2025 - Started 27 days ago - Lasted 38 minutes
Official incident page

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Outage Details

Customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/13/2025 05:38PM

We are currently awaiting additional details from the vendor regarding the timeline. They have confirmed that the issue has been resolved. We’ve requested a postmortem to gain a better understanding of the root cause and will share any relevant updates as they become available.

INVESTIGATING 27 days ago - at 04/13/2025 05:03PM

Customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.

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