Outage in DrFirst
PDMP Third-Party Incident
Resolved MinorIncident Report
Summary AI Generated
DrFirst experienced a third-party incident that prevented customers from accessing Patient Searches via PDMP reports for 14 minutes. The issue was identified and resolved through collaboration with their partner, with monitoring confirming the fix was successful.
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/26/2026 03:57PM
This incident has been resolved.
MONITORING
17 days ago - at 05/26/2026 03:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 05/26/2026 03:48PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 05/26/2026 03:44PM
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
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