Outage in DrFirst
Intermittent Performance Issues - Backline
Resolved MinorIncident Report
Summary AI Generated
DrFirst's Backline service experienced intermittent performance issues on June 30, 2026, lasting approximately 2 hours. Engineers investigated and restored the service, followed by a monitoring period to ensure stability. The incident was fully resolved at 3:34 PM ET.
Some customers may experience intermittent performance issues with Backline at this time.
Our engineers are aware and working to resolve this as soon as possible.
Components affected
DrFirst BacklineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 06/30/2026 07:34PM
This incident has been resolved.
MONITORING
20 days ago - at 06/30/2026 06:38PM
Backline service has been restored. Our team continues to monitor the system closely. You may experience intermittent issues as we complete our resolution work.
We will notify you when monitoring is concluded. Thank you for your patience.
The Backline Team
INVESTIGATING
20 days ago - at 06/30/2026 06:25PM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 06/30/2026 05:39PM
Some customers may experience intermittent performance issues with Backline at this time.
Our engineers are aware and working to resolve this as soon as possible.
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