Dropbox status updated
Dropbox Support Services is working normally
This chart shows the number of user-reported issues for Dropbox Support Services service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Dropbox Support Services is down. The map shows recent Dropbox Support Services outages from around the world.
Support Services Outage MapIn the last 90 days, Dropbox had 1 incident with a median duration of 1 hour 13 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Dropbox Support Services status history below. IsDown detects when Dropbox Support Services is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Dropbox Chat is currently unavailable, we are investigating the issue.
|
Nov 14, 2025 at 08:00 PM UTC
|
about 1 hour |
|
Dropbox may not be working as expected for some users. We are working to fix the problem as quick...
|
Oct 23, 2024 at 06:24 PM UTC
|
37 minutes |
|
Calling support may not be working as expected for some Team Admins. We are working to fix the pr...
|
Jun 22, 2024 at 01:47 AM UTC
|
about 4 hours |
|
Dropbox's Help Center may not be available for some users. We are working to fix the problem as q...
|
Apr 26, 2023 at 11:08 PM UTC
|
about 8 hours |
|
Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’...
|
Sep 20, 2022 at 08:08 PM UTC
|
31 minutes |
Dropbox Support Services is down. You can check Dropbox Support Services status and incident details on the top of the page. IsDown continuously monitors Dropbox Support Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dropbox Support Services seems to be having problems. You can check Dropbox Support Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dropbox Support Services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dropbox Support Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dropbox Support Services last outage was on November 14, 2025 with the title "Dropbox Chat unavailable"
IsDown and DownDetector help users determine if Dropbox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dropbox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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