What is Dropbox Support Services current status?

Dropbox Support Services is currently operational. You can check Dropbox Support Services status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Dropbox Support Services status?

You can use IsDown service or go to Dropbox official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Dropbox Support Services is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Dropbox Support Services has issues. Dropbox official status page might also offer notification options such as email, SMS, or Slack.

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Dropbox Support Services status. Is Dropbox Support Services down right now?

Q: Is Dropbox Support Services down today?

Dropbox Support Services was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Dropbox status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Dropbox Support Services outages, issues and problems' at the top of the page.

Dropbox status updated 1 minute 41 seconds ago

Is Dropbox Support Services down?

Dropbox Support Services is working normally

IsDown checked Dropbox Support Services status on January 17, 2026 at 07:31 PM EST, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Dropbox Support Services status data from official sources and user reports.

Support Services is a component of Dropbox ›

Monitoring since Apr 2020 · 5 incidents caught · 8 components tracked in real-time

Issues reported in the last 24 hours

Number of user-reported issues for Dropbox Support Services over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

See where Dropbox Support Services users are reporting performance issues or even downtime. The map shows recent reports from around the world.

Support Services Outages Map

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Recent outage reports

See what users are saying about Dropbox Support Services issues that impacted them and how they are affected by the outage.

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Downtime health for the last 90 days

In the last 90 days, Dropbox had 1 incident with a median duration of 1 hour 13 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

1 hour

Median Resolution

Latest incidents and outages history

IsDown has tracked 5 incidents for Dropbox Support Services since started monitoring Dropbox status in April 2020. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Dropbox Support Services outages and also issues that we're started by a spike in crowdsource reports.

about 1 hour

Dropbox Chat unavailable

Nov 14, 2025 at 03:00 PM

37 minutes

Dropbox may not be working as expected

Oct 23, 2024 at 02:24 PM

about 4 hours

Phone support may not be working as expected for some Team Admins

Jun 21, 2024 at 09:47 PM

about 8 hours

Help Center may not be working as expected

Apr 26, 2023 at 07:08 PM

31 minutes

Dropbox is not working for some users

Sep 20, 2022 at 04:08 PM

Title	Started At	Duration
Dropbox Chat unavailable Dropbox Chat is currently unavailable, we are investigating the issue.	Nov 14, 2025 at 08:00 PM UTC	about 1 hour
Dropbox may not be working as expected Dropbox may not be working as expected for some users. We are working to fix the problem as quick...	Oct 23, 2024 at 06:24 PM UTC	37 minutes
Phone support may not be working as expected for some Team Admins Calling support may not be working as expected for some Team Admins. We are working to fix the pr...	Jun 22, 2024 at 01:47 AM UTC	about 4 hours
Help Center may not be working as expected Dropbox's Help Center may not be available for some users. We are working to fix the problem as q...	Apr 26, 2023 at 11:08 PM UTC	about 8 hours
Dropbox is not working for some users Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’...	Sep 20, 2022 at 08:08 PM UTC	31 minutes

Be the first to know when Dropbox Support Services goes down

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Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

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Frequently Asked Questions

Is Dropbox Support Services down today?

Dropbox Support Services isn't down. You can check Dropbox Support Services status and incident details on the top of the page. IsDown continuously monitors Dropbox Support Services official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Dropbox Support Services status?

Dropbox Support Services is currently operational. You can check Dropbox Support Services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Dropbox Support Services outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Dropbox Support Services down today or just slow?

Currently there's no report of Dropbox Support Services being slow. Check on the top of the page if there are any reported problems by other users.

How are Dropbox Support Services outages detected?

IsDown monitors the Dropbox Support Services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Dropbox Support Services having an outage right now?

Dropbox Support Services last outage was on November 14, 2025 with the title "Dropbox Chat unavailable"

How IsDown compares to DownDetector when monitoring Dropbox?

IsDown and DownDetector help users determine if Dropbox is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dropbox's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.