Outage in Duffel
Small number of American Airlines orders incorrectly marked as cancelled
Minor
June 17, 2025 - Started 9 months ago
Incident Report
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
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Latest Updates ( sorted recent to last )
IDENTIFIED
9 months ago - at 06/17/2025 12:37PM
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
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