Outage in Duffel
Small number of American Airlines orders incorrectly marked as cancelled
Minor
June 17, 2025 - Started 4 months ago
Incident Report
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
Need to monitor Duffel outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
IDENTIFIED
4 months ago - at 06/17/2025 12:37PM
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
Latest Duffel outages
Increase in error rates from multiple suppliers - 4 days ago
API is down - 4 days ago
Expedia search results outage - 28 days ago
OrderChangeRequest Creation Failing for Travelport Orders - about 1 month ago
Air France/KLM unable to accept card payments - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
