Outage in EBANX

EBANX Dashboard Unavailability

Resolved Major
December 18, 2024 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an internal issue affecting the performance from our merchant's dashboard, which may result in a degraded user experience / complete unavailability. Our team is actively working to normalize operations as quickly as possible. We apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2024 07:46PM

We have resolved the internal issue that was impacting the performance of our merchants’ dashboard. The dashboard is now fully operational

IDENTIFIED 3 days ago - at 12/18/2024 05:25PM

We have identified an internal issue affecting the performance from our merchant's dashboard, which may result in a degraded user experience / complete unavailability. Our team is actively working to normalize operations as quickly as possible. We apologize for any inconvenience this may cause.

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