IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.
Outage Details
Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/30/2023 04:23AM
This incident has been resolved.
MONITORING
over 2 years ago - at 05/30/2023 02:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 05/30/2023 02:37AM
Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Latest ecobee outages
Interruption to ecobee Integration Services - about 1 month ago
Interruption to ecobee Integration Services - about 1 month ago
Interruption to All Online Services - about 2 months ago
Interruption to ecobee Mobile Services - about 2 months ago
Interruption to Alexa Voice Service - 3 months ago
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