Outage in Elastic Cloud

ap-northeast-1 generated emails may be impacted

Resolved Minor
June 25, 2025 - Started about 24 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where emails generated by deployments in our AWS ap-northeast-1 (Tokyo) region are failing to send.
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 06/25/2025 06:06AM

This incident has been resolved.

MONITORING about 23 hours ago - at 06/25/2025 05:52AM

We have deployed a fix for the affected service, and full functionality should be restored.
We are monitoring the situation for stability, and will continue to provide any necessary update.

IDENTIFIED about 23 hours ago - at 06/25/2025 05:33AM

We have uncovered the root cause of the issue, and are currently working on a mitigation strategy.

Updates will be posted within 30mins, or as the situation changes.

INVESTIGATING about 24 hours ago - at 06/25/2025 05:01AM

We are investigating an issue where emails generated by deployments in our AWS ap-northeast-1 (Tokyo) region are failing to send.

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