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Outage in Elastic Cloud

Degradation in the `openai-gpt-oss-120b` model in EIS

Resolved Major
February 09, 2026 - Started 2 months ago - Lasted about 18 hours
Official incident page

Incident Report

We've noticed a degradation in the `openai-gpt-oss-120b` model in EIS, we're investigating the root cause and we'll update again in 2 hours

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/10/2026 10:22AM

We have completed our work to restore access to`openai-gpt-oss-120b` model in EIS.

INVESTIGATING 2 months ago - at 02/09/2026 07:35PM

We've identified the issue and have merged a fix. We are in the process of rolling this out but are blocked by a GitHub degradation. Will update as soon as we have some progress on the deploy.

INVESTIGATING 2 months ago - at 02/09/2026 04:53PM

We've noticed a degradation in the `openai-gpt-oss-120b` model in EIS, we're investigating the root cause and we'll update again in 2 hours

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