Outage in Elastic Cloud
[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available
Resolved MajorIncident Report
Summary AI Generated
A deployment change to Managed Inputs on August 26 at ~00:00 UTC inadvertently removed APM DNS endpoints for some Elastic Cloud Serverless customers, causing up to 9 hours of APM endpoint unavailability. The service was fully restored by 09:00 UTC the same day. Elastic is implementing additional checks and alerts to prevent recurrence.
On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/27/2026 06:33PM
This is now resolved
MONITORING
15 days ago - at 08/27/2026 05:11PM
On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.
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