Outage in emerchantpay
emerchantpay - Temporary network degradation in transaction processing 05/05/2023
Resolved MajorIncident Report
Dear Partner,
Please be advised that we are experiencing an issue affecting the processing of а significant portion of our transactions
Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available.
If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com
Please accept our apologies for any inconvenience caused.
Kind regards,
emerchantpay Technical Support Team
Components affected
emerchantpay Genesis - admin console (PRODUCTION) emerchantpay Genesis - merchant console (PRODUCTION) emerchantpay Genesis - web payment form (PRODUCTION) emerchantpay Genesis - API (PRODUCTION)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 05/05/2023 01:39PM
This incident has been resolved.
INVESTIGATING
almost 3 years ago - at 05/05/2023 11:17AM
Dear Partner,
Please be advised that we are experiencing an issue affecting the processing of а significant portion of our transactions
Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available.
If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com
Please accept our apologies for any inconvenience caused.
Kind regards,
emerchantpay Technical Support Team
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