Outage in EmploymentHero
Payroll Platform Outage
Resolved MajorIncident Report
Employment Hero is currently experiencing an outage with Payroll. We are urgently investigating and working to resolve this. We will provide you with an update as soon as possible.
We sincerely apologise for the inconvenience caused
Components affected
EmploymentHero Keypay IntegrationNeed to monitor EmploymentHero outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 11/14/2023 06:53AM
Service to our payroll platform has now been restored. We sincerely apologise for the inconvenience caused.
We will continue to monitor the platform closely.
If you are experiencing any issues, please contact support.
INVESTIGATING
about 2 years ago - at 11/14/2023 05:12AM
Payroll platform performance is improving. Customers can use the platform but may experience errors and timeouts whilst doing so.
The root cause remains under urgent investigation. We will continue to provide updates.
INVESTIGATING
about 2 years ago - at 11/14/2023 04:32AM
This outage is ongoing. Our engineers continue to investigate and are working urgently to resolve the issue. We will provide further updates as soon as possible.
INVESTIGATING
about 2 years ago - at 11/14/2023 03:18AM
Employment Hero is currently experiencing an outage with Payroll. We are urgently investigating and working to resolve this. We will provide you with an update as soon as possible.
We sincerely apologise for the inconvenience caused
Latest EmploymentHero outages
HR - Errors when onboarding (NZ) - 16 days ago
HR - Time off page is currently not loading - 20 days ago
HR - 503 error when making a request to HR Open API. - about 2 months ago
Some Payruns getting stuck - about 2 months ago
HR - Side bar navigation - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
