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Outage in EmploymentHero

HR Platform Degraded performance (Sync errors)

Resolved Minor
June 19, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We’re aware of an incident currently impacting the HR platform. Some users are experiencing the following errors: 403 sync errors in employee files "Not authorised" messages when attempting to access rosters We are urgently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/20/2025 03:11AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 06/19/2025 11:48PM

We’re aware of an incident currently impacting the HR platform.

Some users are experiencing the following errors:
403 sync errors in employee files
"Not authorised" messages when attempting to access rosters

We are urgently investigating.

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