Outage in EmploymentHero

Missing breaks

Resolved Minor

June 24, 2025 - Started 9 months ago - Lasted 2 days
Official incident page

Incident Report

We are aware of an issue where in some cases, when a staff member submits a timesheet, the breaks associated with that timesheet are missing. More information will follow.

Components affected

EmploymentHero secure.employmenthero.com

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/26/2025 06:54PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 06/24/2025 07:48AM

We are aware of an issue where in some cases, when a staff member submits a timesheet, the breaks associated with that timesheet are missing.

More information will follow.

Latest EmploymentHero outages

HR - Timesheet editing - erroring under certain scenarios. - 14 days ago

HR - Degraded Performance - about 1 month ago

HR - Errors when onboarding (NZ) - about 2 months ago

HR - Time off page is currently not loading - about 2 months ago

HR - 503 error when making a request to HR Open API. - 3 months ago

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