Outage in EmploymentHero
HR - Issues with SMS two-factor authentication code delivery.
Resolved MinorIncident Report
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comNeed to monitor EmploymentHero outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 10/15/2025 07:47AM
Our engineers have resolved this issue and all new 2FA code requests are processing as expected.
We apologise for the inconvenience.
INVESTIGATING
22 days ago - at 10/15/2025 07:14AM
Our engineers are continuing to investigate this issue as a priority.
INVESTIGATING
22 days ago - at 10/15/2025 04:49AM
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.
Thank you for your patience.
Latest EmploymentHero outages
Payroll - Degraded Performance - about 1 month ago
Payroll - Platform Slowness - about 2 months ago
Payroll NZ - Payday Employment information and Employee details files remain in queued - 3 months ago
EH Work App - Clock In and Out Outage - 3 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
