Outage in EmploymentHero
HR - Issues with SMS two-factor authentication code delivery.
Resolved MinorIncident Report
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 07:47AM
Our engineers have resolved this issue and all new 2FA code requests are processing as expected.
We apologise for the inconvenience.
INVESTIGATING
6 months ago - at 10/15/2025 07:14AM
Our engineers are continuing to investigate this issue as a priority.
INVESTIGATING
6 months ago - at 10/15/2025 04:49AM
We are experiencing an issue preventing delivery of SMS two-factor authentication codes on our HR platform, due to an issue with a downstream provider.
Thank you for your patience.
Latest EmploymentHero outages
HR > Payroll sync impacting expenses. - 21 days ago
HR - Error when accessing Asset Register - about 1 month ago
HR - Timesheet editing - erroring under certain scenarios. - 2 months ago
HR - Degraded Performance - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
