Outage in Sinch Engage

Issue with WA connectivity on Engage

Resolved Minor
January 26, 2024 - Started over 1 year ago
Official incident page

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Outage Details

It has been reported to us that, WA messages are not arriving on Engage. We are working on identifying the cause.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/29/2024 01:13PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/26/2024 10:26AM

A fix has been implemented, and is now in production. We are monitoring the changes.

IDENTIFIED over 1 year ago - at 01/26/2024 09:07AM

Issue has been identified, and is being fixed at the moment. Aiming to be operational ASAP.

INVESTIGATING over 1 year ago - at 01/26/2024 09:04AM

It has been reported to us that, WA messages are not arriving on Engage. We are working on identifying the cause.

Latest Sinch Engage outages

Campaign Sending Failure - about 1 month ago
Template sync bug - about 1 year ago
Issue during sending campaign - over 1 year ago
Unable to submit templates - over 1 year ago

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