Outage in Sinch Engage
Campaign Sending Failure
Resolved MajorIncident Report
Users are experiencing an error when attempting to send campaigns.
Our team is actively investigating the root cause of this issue. We will provide further updates as we progress towards a resolution.
Components affected
Sinch Engage Campaigns
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/27/2025 02:51PM
This incident has been resolved.
MONITORING
7 months ago - at 03/27/2025 01:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 03/27/2025 01:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 03/27/2025 12:33PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 03/27/2025 12:15PM
Users are experiencing an error when attempting to send campaigns.
Our team is actively investigating the root cause of this issue. We will provide further updates as we progress towards a resolution.
Latest Sinch Engage outages
Service Incident: Temporary Database Issue Affecting Message Delivery - about 1 month ago
Template sync bug - over 1 year ago
Issue with WA connectivity on Engage - over 1 year ago
Issue during sending campaign - over 1 year ago
Unable to submit templates - almost 2 years ago
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