Outage in Sinch Engage

Issue during sending campaign

Resolved Minor
January 18, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We are having a issue while sending the campaign. Template selecting page is only loading, not moving further. It stays in the loop, and no template can be selected.

Need to monitor Sinch Engage outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/18/2024 02:27PM

Resolved.

MONITORING almost 2 years ago - at 01/18/2024 02:07PM

A fix has been implemented, and we are currently monitoring it.

IDENTIFIED almost 2 years ago - at 01/18/2024 02:00PM

The issue has been identified, and is being fixed.

INVESTIGATING almost 2 years ago - at 01/18/2024 01:53PM

The team is investigating the bug

INVESTIGATING almost 2 years ago - at 01/18/2024 01:53PM

We are having a issue while sending the campaign. Template selecting page is only loading, not moving further. It stays in the loop, and no template can be selected.

Latest Sinch Engage outages

Engage WhatsApp Templates Currently Unavailable - 19 days ago
Login Issue and Customer Page Accessibility - Sinch Engage - 28 days ago
Service Incident: Temporary Database Issue Affecting Message Delivery - 4 months ago
Campaign Sending Failure - 9 months ago
Template sync bug - almost 2 years ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook