Outage in Sinch Engage
Unable to submit templates
Resolved Minor
December 28, 2023 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
We are currently facing an issue while submitting templates. We are working on fixing it ASAP.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/28/2023 03:06PM
The Incident has been resolved.
MONITORING
almost 2 years ago - at 12/28/2023 02:54PM
Fix has been implemented. Currently monitoring the platform.
IDENTIFIED
almost 2 years ago - at 12/28/2023 02:30PM
The issue has been identified, and is being fixed.
INVESTIGATING
almost 2 years ago - at 12/28/2023 01:26PM
The issue is being investigated.
INVESTIGATING
almost 2 years ago - at 12/28/2023 11:20AM
We are currently facing an issue while submitting templates. We are working on fixing it ASAP.
Latest Sinch Engage outages
Service Incident: Temporary Database Issue Affecting Message Delivery - about 1 month ago
Campaign Sending Failure - 7 months ago
Template sync bug - over 1 year ago
Issue with WA connectivity on Engage - over 1 year ago
Issue during sending campaign - over 1 year ago
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