Outage in Sinch Engage
Unable to access ChatBot
Resolved Major
November 30, 2023 - Started about 2 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing a service outage while accessing the chatbot from the platform. We have discovered the cause of the issue and are preparing a hotfix right now.
During this time there may have been difficulties editing/managing the bot from Sinch Engage Platform.
Need to monitor Sinch Engage outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 11/30/2023 04:28PM
The issue has been resolved
MONITORING
about 2 years ago - at 11/30/2023 03:31PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 11/30/2023 02:23PM
Released a fix for the bug. Currently monitoring it.
IDENTIFIED
about 2 years ago - at 11/30/2023 01:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 11/30/2023 01:45PM
We are currently experiencing a service outage while accessing the chatbot from the platform. We have discovered the cause of the issue and are preparing a hotfix right now.
During this time there may have been difficulties editing/managing the bot from Sinch Engage Platform.
Latest Sinch Engage outages
Engage WhatsApp Templates Currently Unavailable - 19 days ago
Campaign Sending Failure - 9 months ago
Template sync bug - almost 2 years ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
