Outage in Equinix

Provider Issue (Equinix Fabric)

Resolved Major
September 19, 2023 - Started almost 2 years ago - Lasted 27 days
Official incident page

Outage Details

bb1.hk1 Interface et-4/1/2 : Link Down.
Incident Number: INC0012916
[Equinix Fabric - Asia-Pacific (HK, SG)]
Components affected
Equinix HK - Hong Kong Equinix SG - Singapore
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/16/2023 04:59AM

Latest Update: Our backbone provider (Telstra) confirmed the circuit is affected by an outage on the bearers between Singapore to Hongkong via AAG and no ETR at this moment.
Next Action: APAC SMC will continue to follow up with the provider on restoration progress..
Incident Number: INC0012916[Equinix Fabric - Asia-Pacific (HK, SG)]

IDENTIFIED almost 2 years ago - at 10/05/2023 03:27PM

The issue has been identified and a fix is being implemented.
Incident Number: INC0012916[Equinix Fabric - Asia-Pacific (HK, SG)]

IDENTIFIED almost 2 years ago - at 09/28/2023 05:03PM

Latest Update: Our backbone provider (Telstra) confirmed the circuit is affected by an outage on the bearers between Singapore to Hongkong via AAG and no ETR at this moment.
Next Action: APAC SMC will continue to follow up with the provider on restoration progress..
Incident Number: INC0012916[Equinix Fabric - Asia-Pacific (HK, SG)]

IDENTIFIED almost 2 years ago - at 09/19/2023 12:25PM

bb1.hk1 Interface et-4/1/2 : Link Down.
Incident Number: INC0012916[Equinix Fabric - Asia-Pacific (HK, SG)]

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