Outage in Equinix

Provider Issue (Equinix Fabric, Network Edge)

Resolved Minor
September 19, 2023 - Started about 2 years ago - Lasted 9 days
Official incident page

Incident Report

Equinix Fabric Backbone Link Down.
Incident Number: INC0012925
[Equinix Fabric - Asia-Pacific (SG) & Americas (LA); Network Edge - Americas (LA) & Asia-Pacific (SG)]
Components affected
Equinix LA - Los Angeles Equinix LA - Los Angeles Equinix SG - Singapore Equinix SG - Singapore
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/28/2023 05:05PM

Equinix SMC monitored that the affected Equinix Fabric backbone link is still down. Investigation is on-going with the provider for resolution and to determine the root cause..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED about 2 years ago - at 09/21/2023 01:57PM

Equinix SMC monitored that the affected Equinix Fabric backbone link is still down. Investigation is on-going with the provider for resolution and to determine the root cause..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED about 2 years ago - at 09/21/2023 12:11AM

Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and AMER went down at 09:59 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED about 2 years ago - at 09/19/2023 12:25PM

Equinix Fabric Backbone Link Down.
Incident Number: INC0012925[Equinix Fabric - Asia-Pacific (SG) & Americas (LA); Network Edge - Americas (LA) & Asia-Pacific (SG)]

Latest Equinix outages

Network Component Issue (Metro Connect) - 7 months ago
Provider Issue (Equinix Fabric) - 7 months ago
Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange) - 7 months ago
Link Failure (Equinix Fabric, Metro Connect) - 7 months ago
Network Component Issue (Metro Connect) - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook