Outage in Equinix

Link Failure (Equinix Fabric, Equinix Internet Access / Equinix Connect, Metro Connect)

Resolved Minor
September 30, 2023 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

EUNETWORK-C35316-472 went down.
Incident Number: INC0014255
[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/04/2023 01:30PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/04/2023 03:51AM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/03/2023 07:32PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Metro Connect - EMEA (FR, MU); Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/03/2023 04:15PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/03/2023 03:34PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Metro Connect - EMEA (FR, MU); Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/03/2023 01:12PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/03/2023 07:13AM

Device
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 10/01/2023 04:37AM

The issue has been escalated to our DIGINIP Team. Awaiting for an update..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 09/30/2023 11:39PM

EUNETWORK-C35316-472 went down

SMC will work witk local IBX team to solve the issue..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED over 1 year ago - at 09/30/2023 02:40PM

EUNETWORK-C35316-472 went down.
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

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