Outage in Equinix

Link Failure (Equinix Fabric, Equinix Internet Access / Equinix Connect, Metro Connect)

Resolved Minor

September 30, 2023 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

EUNETWORK-C35316-472 went down.

Incident Number: INC0014255

[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

Components affected

Equinix FR - Frankfurt Equinix FR - Frankfurt Equinix MU - Munich Equinix MU - Munich Equinix FR - Frankfurt Equinix MU - Munich

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 10/04/2023 01:30PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED about 1 year ago - at 10/04/2023 03:51AM

IDENTIFIED about 1 year ago - at 10/03/2023 07:32PM

No new update at this time. Will update case when new CMR is confirmed..
Incident Number: INC0014255[Metro Connect - EMEA (FR, MU); Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU)]

IDENTIFIED about 1 year ago - at 10/03/2023 04:15PM

IDENTIFIED about 1 year ago - at 10/03/2023 03:34PM

IDENTIFIED about 1 year ago - at 10/03/2023 01:12PM

IDENTIFIED about 1 year ago - at 10/03/2023 07:13AM

Device
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED about 1 year ago - at 10/01/2023 04:37AM

The issue has been escalated to our DIGINIP Team. Awaiting for an update..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED about 1 year ago - at 09/30/2023 11:39PM

EUNETWORK-C35316-472 went down

SMC will work witk local IBX team to solve the issue..
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

IDENTIFIED about 1 year ago - at 09/30/2023 02:40PM

EUNETWORK-C35316-472 went down.
Incident Number: INC0014255[Equinix Fabric - EMEA (FR, MU); Equinix Internet Access / Equinix Connect - EMEA (FR, MU); Metro Connect - EMEA (FR, MU)]

Latest Equinix outages

Network Component Issue (Internet Exchange) - about 19 hours ago

Network Component Issue (Metro Connect) - 4 days ago

Network Component Issue (Equinix Fabric) - 5 days ago

Link Failure (Equinix Fabric) - 7 days ago

Network Component Issue (Internet Exchange) - 8 days ago

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