Outage in Equinix

Network Component Issue (Metro Connect)

Major
April 02, 2025 - Started about 20 hours ago
Official incident page

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Outage Details

There is an outage of dark fiber between MB1, MB2 and MB4 metro, and Equinix engineers are investigating the issue.
Incident Number: INC0080569
[Metro Connect - MB]
Components affected
Equinix MB - Mumbai
Latest Updates ( sorted recent to last )
IDENTIFIED about 18 hours ago - at 04/02/2025 11:51PM

Dear Equinix Customer,
Due to the nature of the outage and the local permissions needed for the splicing work, the estimated time for resolution is currently unclear. We will provide updates as they become available.
Incident Number: INC0080569[Metro Connect - MB]

IDENTIFIED about 19 hours ago - at 04/02/2025 10:05PM

Dear Equinix Customer,

The vendor has identified the issue and is currently working resolve it. The estimated time for a fix is 4 hours.

Regards,
Equinix SMC

Incident Number: INC0080569[Metro Connect - MB]

IDENTIFIED about 20 hours ago - at 04/02/2025 09:16PM

There is an outage of dark fiber between MB1, MB2 and MB4 metro, and Equinix engineers are investigating the issue.
Incident Number: INC0080569[Metro Connect - MB]

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