Outage in Equinix

Network Component Issue (Internet Exchange)

Resolved Major
October 03, 2023 - Started about 1 year ago - Lasted 7 days
Official incident page

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Outage Details

Uncorrected FPGA CRC-Errors monitored on csw1.ty4 (Arista)..
Incident Number: INC0014457
[Internet Exchange - Asia-Pacific (TY)]
Components affected
Equinix TY - Tokyo
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/10/2023 03:45PM

Vendor (Arista) recommended to reboot the device to clear the alarm and rectify the issue. CMRs 5-230039216762 and 5-230041098273 was raised for this service affecting activity on 10-October at 13:00 UTC..
Incident Number: INC0014457[Internet Exchange - Asia-Pacific (TY)]

IDENTIFIED about 1 year ago - at 10/09/2023 08:14PM

Vendor (Arista) recommended to reboot the device to clear the alarm and rectify the issue. CMRs 5-230039216762 and 5-230041098273 was raised for this service affecting activity on 10-October at 13:00 UTC..
Incident Number: INC0014457[Internet Exchange - Asia-Pacific (TY)]

IDENTIFIED about 1 year ago - at 10/03/2023 03:55PM

SMC has reported an issue with Internet Exchange

Uncorrected FPGA CRC-Errors monitored on csw1.ty4 (Arista).

No service impact to customers on the affected device. Equinix engineers are investigating the issue..
Incident Number: INC0014457[Internet Exchange - Asia-Pacific (TY)]

IDENTIFIED about 1 year ago - at 10/03/2023 01:10PM

Uncorrected FPGA CRC-Errors monitored on csw1.ty4 (Arista)..
Incident Number: INC0014457[Internet Exchange - Asia-Pacific (TY)]

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