Outage in Equinix

Network Component Issue (Equinix Internet Access / Equinix Connect)

Resolved Minor
October 10, 2023 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

PEM 0 of gw101.sy1 went down.
Incident Number: INC0015515
[Equinix Internet Access / Equinix Connect - APAC (SY)]
Components affected
Equinix SY - Sydney
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/10/2023 03:14PM

SMC has reported an issue with Equinix Connect

Equipment: PEM 0 of GW101.SY1 (Juniper) went down

Impact: No service impact

Latest Update: NOC is working with IBX Field engineer to replace the faulty PEM.
.
Incident Number: INC0015515[Equinix Internet Access / Equinix Connect - APAC (SY)]

IDENTIFIED over 1 year ago - at 10/10/2023 08:32AM

SMC has reported an issue with Equinix Connect

Equipment: PEM 0 of GW101.SY1 (Juniper) went down

Impact: No service impact

Latest Update: NOC is working with IBX Field engineer to replace the faulty PEM.
.
Incident Number: INC0015515[Equinix Internet Access / Equinix Connect - APAC (SY)]

IDENTIFIED over 1 year ago - at 10/10/2023 08:20AM

PEM 0 of gw101.sy1 went down.
Incident Number: INC0015515[Equinix Internet Access / Equinix Connect - APAC (SY)]

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