Outage in Equinix

Network Component Issue (Equinix Fabric, Metro Connect)

Resolved Minor
November 12, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

FPC 1 rebooted itself in DIS01.ZW1.
Incident Number: INC0019749
[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/13/2023 04:56PM

Equinix SMC monitored that the affected linecard has been up and stable since it recovered on 12 November at 06:37 UTC. Investigation with the equipment vendor will continue to identify the root cause..
Incident Number: INC0019749[Metro Connect - EMEA (ZW); Equinix Fabric - EMEA (ZW)]

IDENTIFIED about 1 year ago - at 11/13/2023 04:30AM

SMC has reported a hardware issue.

Latest update: Linecard for one of our Routers in ZW metro rebooted itself.

Next Action: Equinix Engineers are currently investigating the issue..
Incident Number: INC0019749[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

IDENTIFIED about 1 year ago - at 11/12/2023 07:15AM

FPC 1 rebooted itself in DIS01.ZW1.
Incident Number: INC0019749[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

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