Outage in Equinix

Device Provisioning Issue in SG4 (Equinix Metal)

Resolved Minor
November 14, 2023 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting provisioning in SG4. Provisioning in this facility may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
[Equinix Metal - Global Services (Device Provisioning) & Asia-Pacific (SG)]
Components affected
Equinix Device Provisioning Equinix SG - Singapore Equinix DC - Washington D.C. Equinix MT - Montreal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/14/2023 10:43PM

This incident has been resolved.[Equinix Metal - Americas (DC, MT) & Asia-Pacific (SG) & Global Services (Device Provisioning)]

MONITORING about 1 year ago - at 11/14/2023 05:10PM

A fix has been implemented and we are monitoring the results.[Equinix Metal - Americas (DC, MT) & Asia-Pacific (SG) & Global Services (Device Provisioning)]

IDENTIFIED about 1 year ago - at 11/14/2023 04:17PM

The issue has been identified and a fix is being implemented.[Equinix Metal - Americas (DC, MT) & Asia-Pacific (SG) & Global Services (Device Provisioning)]

INVESTIGATING about 1 year ago - at 11/14/2023 04:00PM

We are currently investigating an issue affecting provisioning in SG4. Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.[Equinix Metal - Global Services (Device Provisioning) & Asia-Pacific (SG)]

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