Outage in Equinix

Link Failure (Equinix Internet Access / Equinix Connect)

Resolved Minor
November 15, 2023 - Started over 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

The links to one of our providers went down and recovered .
Incident Number: INC0020072
[Equinix Internet Access / Equinix Connect - AMER (MT)]
Components affected
Equinix MT - Montreal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/15/2023 10:24PM

Degraded service for EC , IA customers in MT1 metro.

Provider’s name: Shaw

Latest update: SMC noticed that one of the links in the MT1 metro went down.

Next Action: SMC will open a case with 3rd Party provider..
Incident Number: INC0020072[Equinix Internet Access / Equinix Connect - AMER (MT)]

IDENTIFIED over 1 year ago - at 11/15/2023 11:02AM

Degraded service for EC , IA customers in MT1 metro.

Provider’s name: Shaw

Latest update: SMC noticed that one of the links in the MT1 metro went down.

Next Action: SMC will open a case with 3rd Party provider..
Incident Number: INC0020072[Equinix Internet Access / Equinix Connect - AMER (MT)]

IDENTIFIED over 1 year ago - at 11/15/2023 10:48AM

The links to one of our providers went down and recovered .
Incident Number: INC0020072[Equinix Internet Access / Equinix Connect - AMER (MT)]

Latest Equinix outages

Network Component Issue (Metro Connect) - about 1 month ago
Network Component Issue (Metro Connect) - about 1 month ago
Provider Issue (Equinix Fabric) - about 1 month ago
Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange) - about 1 month ago
Link Failure (Equinix Fabric, Metro Connect) - about 1 month ago

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