Outage in Equinix

Provider Issue (Metro Connect, Equinix Fabric, Equinix Internet Access / Equinix Connect)

Resolved Minor
December 17, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0023317
[Metro Connect - EMEA (HH, SO); Equinix Fabric - EMEA (HH, SO); Equinix Internet Access / Equinix Connect - EMEA (HH, SO)]
Components affected
Equinix SO - Sofia Equinix HH - Hamburg Equinix HH - Hamburg Equinix HH - Hamburg Equinix SO - Sofia Equinix SO - Sofia
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/17/2023 10:55AM

Equinix SMC monitored that one of Equinix backbone links between SO1 and HH1 is down. No impact to the service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
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Incident Number: INC0023317[Metro Connect - EMEA (HH, SO); Equinix Fabric - EMEA (HH, SO); Equinix Internet Access / Equinix Connect - EMEA (HH, SO)]

IDENTIFIED over 1 year ago - at 12/17/2023 05:59AM

We are currently investigating this issue.
kr45x4c7vh4v
Incident Number: INC0023317[Metro Connect - EMEA (HH, SO); Equinix Fabric - EMEA (HH, SO); Equinix Internet Access / Equinix Connect - EMEA (HH, SO)]

Latest Equinix outages

Network Component Issue (Metro Connect) - about 1 month ago
Network Component Issue (Metro Connect) - about 1 month ago
Provider Issue (Equinix Fabric) - about 1 month ago
Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange) - about 1 month ago
Link Failure (Equinix Fabric, Metro Connect) - about 1 month ago

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